Privacy Policy
Website Privacy Policy
Effective Date: 1/11/2025
1. Introduction
Welcome to TSH GROUP (“TSH GROUP”, “we”, “us”, or “our”). We are committed to protecting the privacy of visitors to our website (“you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, tshgroup.gr (the “Website”).
Please read this Privacy Policy carefully. By accessing and using our Website, you acknowledge that you understand and agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use our Website.
If you have additional questions or need more information about our Privacy Policy, feel free to contact us (see Section 12 “Contact Us”).
2. Scope of this Policy
This Privacy Policy applies only to information collected through our Website. It does not apply to information collected offline (e.g., in person at our offices, via telephone communications, unless specifically referenced in this online policy) or through any other channels.
3. Information We Collect
We may collect personal information in several ways:
A. Information You Provide Voluntarily:
We collect personal information you voluntarily provide when:
You contact us directly (e.g., via email or contact forms): This may include your name, email address, phone number, the content of your message and/or attachments you may send us, and any other information you choose to provide.
B. Information We Collect Automatically (Log Files & Analytics):
Like most websites, we follow a standard procedure of using log files. These files log visitors when they access our Website. The information collected may include:
Internet Protocol (IP) addresses
Browser type
Internet Service Provider (ISP)
Date and time stamps
Referring/exit pages
Possibly the number of clicks
This information is not linked to any personally identifiable information. It is used to analyze trends, administer the site, track user movement on the Website, and gather demographic information to improve our Website and services.
4. How We Use Your Information
We use the information we collect in various ways, including:
Providing, operating, and maintaining our Website
Improving, personalizing, and expanding our Website and its offerings
Understanding and analyzing how you use our Website
Developing new products, services, features, and functionalities related to our hosting services
Communicating with you directly or through trusted partners for purposes such as:
Customer service and support
Providing updates and other information relating to the Website and our services
Marketing and promotional communications (where you have consented or as permitted by law)
Sending emails
Processing your requests
Detecting and preventing fraud and ensuring the security of our Website
5. Cookies & Tracking Technologies
Our Website uses “cookies” and similar tracking technologies (such as web beacons) to enhance your browsing experience.
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, mobile) by your browser. They store information such as your preferences, login details, and the pages you accessed or visited.
How We Use Cookies:
We use cookies to:
Remember your preferences and settings
Understand how our Website is used to optimize your experience
Tailor our website content based on your browser type and other information
Your Cookie Choices:
You can disable cookies through your browser settings. For detailed guidance on cookie management, refer to your browser’s website. Note that disabling cookies may affect the functionality of certain parts of our Website.
We use the consent tool “Real Cookie Banner” to manage cookies, tracking pixels, web beacons, and related consent. You can find details on how Real Cookie Banner works at: https://devowl.io/rcb/data-processing/.
The legal basis for processing personal data in this context is GDPR Art. 6 (1)(c) and Art. 6 (1)(f). Our legitimate interest is the management of cookies, similar technologies, and the corresponding consents.
Providing personal data is neither contractually required nor necessary for entering into a contract. You are not obligated to provide personal data; however, without it, we cannot manage your consent preferences.
6. Third-Party Links & Services (Including Advertisers)
Our Website may contain links to external websites or services not operated by us. If you click a third-party link, you will be directed to that website. We strongly advise you to review the Privacy Policy of any site you visit.
Advertising Partners:
Some advertisers on our Website may use cookies and web beacons. Their privacy policies will provide detailed information on their practices.
Third-party ad servers or ad networks may use cookies, JavaScript, or web beacons in the ads and links that appear on tshgroup.gr, which are sent directly to users’ browsers. They automatically receive your IP address in this process. These technologies are used to measure advertising effectiveness and/or personalize the ads you see.
No Control Over Third Parties:
tshgroup.gr has no access to or control over these cookies or technologies used by third-party advertisers or websites. Our Privacy Policy does not apply to such third parties.
7. Data Security
We implement various security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
8. Data Retention
We will retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy and to the extent required to comply with legal obligations, resolve disputes, and enforce our agreements and policies.
9. Your Data Protection Rights
We aim to provide reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
A. GDPR Data Protection Rights (For Individuals in the EEA):
If you are a resident of the EEA, you have specific rights, including:
Right of access – You can request copies of your personal data.
Right to rectification – You can request correction of inaccurate or incomplete information.
Right to erasure – You can request deletion of your data under certain conditions.
Right to restrict processing – You can request limitation of your data processing.
Right to object – You can object to our processing of your data.
Right to data portability – You can request transfer of your data to another organization or directly to you under certain conditions.
We have one month to respond to your request.
B. CCPA Privacy Rights (For California Consumers):
Under the California Consumer Privacy Act (CCPA), consumers have the right to:
Request disclosure of categories and specific pieces of collected personal data
Request deletion of personal data collected about them
Request that a business that sells personal data stops selling it
(We do not sell your personal information.)
We have one month to respond (with a possible 45-day extension when reasonably necessary).
10. Children’s Information
Protecting children’s privacy is extremely important. Our Website is not intended for children under 13 (or higher age limits required by applicable law, e.g., 16 in some EU countries).
TSH GROUP does not knowingly collect personally identifiable information from children under 13. If you believe your child has provided such information, please contact us immediately and we will do our best to remove it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the “Effective Date” updated accordingly. You are advised to review this page periodically for changes. Changes take effect when posted.
12. Contact Us
If you have any questions or suggestions regarding our Privacy Policy, or if you wish to exercise your data protection rights, feel free to contact us:
By Email: info@tshgroup.gr
By Phone: +30 26210 37245
13. Cookie Policy
Please visit our Cookie Policy page.